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Leading with Heart: The Significance of Servant Leadership in Corrections, Probation, and Parole

October 04, 20233 min read

From Cadet to Commissioner, you belong here.

Introduction:

In the world of corrections, probation, and parole, the role of a leader is unlike any other. It's not just about authority or issuing orders; it's about service, empathy, and making a positive impact on the lives of those under your care. This is where the concept of servant leadership comes into play.

What is Servant Leadership?

At its core, servant leadership is a leadership philosophy that places service to others at the forefront. It flips the traditional hierarchical approach on its head and emphasizes the leader's responsibility to serve their team members. In the realm of corrections, probation, and parole, this philosophy is a game-changer.

Understanding the Importance of Servant Leadership

Building Trust and Rapport: As a corrections, probation, or parole professional, you are often dealing with individuals who are in vulnerable and challenging situations. They may have made mistakes, but showing them compassion and understanding can go a long way in building trust and rapport.

Empowering Your Team: Servant leadership isn't just about serving those you oversee, but also your fellow officers and colleagues. By empowering and supporting your team, you create an environment where everyone can thrive, leading to better outcomes for all involved.

Fostering Growth and Rehabilitation: One of the primary goals in these fields is to help individuals rehabilitate and reintegrate into society successfully. Servant leadership encourages you to see the potential in those you serve and to provide the guidance and resources they need to grow and change for the better.

Active Listening and Collaboration: Servant leaders are known for their exceptional listening skills. By truly hearing what your clients or team members are saying, you can tailor your approach to meet their needs more effectively. This collaborative approach can lead to better decision-making and problem-solving.

Leading by Example: When you lead with a servant's heart, you set an example for your team. Your actions speak louder than words, and by modeling the behavior you want to see in others—empathy, humility, and dedication—you inspire those around you.

Challenges and Rewards

Embracing servant leadership in the world of corrections, probation, or parole can be challenging. It requires patience, empathy, and a willingness to step outside the traditional role of authority. You may face resistance or skepticism from some quarters. However, the rewards are immeasurable.

Seeing the positive impact you make on the lives of those you serve, witnessing their transformation, and knowing that you've played a part in their rehabilitation is deeply fulfilling. Moreover, as you build strong, trusting relationships with your team and those you oversee, you'll find that your work environment becomes more harmonious and supportive.

Conclusion

In the demanding and complex field of corrections, probation, and parole, servant leadership is not just an option; it's a necessity. By placing service, empathy, and the well-being of others at the forefront, you not only improve the lives of those under your care but also create a more positive and effective work environment. Servant leadership isn't a sign of weakness; it's a hallmark of a compassionate, dedicated, and successful leader. So, lead with your heart, and watch as the lives of those you serve are transformed for the better.

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Dr. John Lawrie

Dr. John Lawrie is a 20 veteran of the CT Department of Corrections and an Associate Professor; Department of Criminal Justice and the Sociology Chair; MSCJ Program Director at Albertus Magnus College in New Haven, CT. Dr. Lawrie is also the founder of the Corrections Community Network, an online community for correctional professionals.

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